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Noticeboard


We are delighted to welcome Dr Helen Whiteman to the practice as a GP partner. Dr Whiteman will be working with us 3 days per week.


Dr Tabitha Grainger will be joining the practice for 4 months from Aug 2018 on placement from Newcastle upon Tyne Hospital Trust.


Automated appointment booking system


Is now live [Option 1] on the menu system, which provides the option to book / cancel / amend appointments. To order repeat medication you will require a PIN, please contact reception to obtain, photo ID will need to be shown.


Medical advice at your fingertips for parents


Parents and carers can now find NHS advice at their fingertips to help them look after your children’s health  - for further information see link on website


Friends and Family Test


How likely are you to recommend Woodlands Park Health Centre to Friends and Family?


You can let us know by completing the Friends and Family survey option on the right hand side of the website, or by completing a feedback form in Reception

Named GP for All Patients

Named GP for All Patients

In accordance with the current government and our NHS contract all patients on our list have been allocated a named accountable GP who will be responsible for your overall care. This will either be Dr Kaura, Lackey, McCubbin or Sayles.

If you wish to know which GP has been allocated to you, please ask reception at your next visit.  Please do not telephone the practice for this information, our phone lines are very busy and primarily are for patients with urgent needs.

You can still book appointments with any GP

What does this mean for you?

You are unlikely to see any notable change in the way care is delivered to you by our practice, just a formalisation of our current process.

The responsibilities of your named GP will be to:

 Take the lead responsibility for ensuring that all appropriate services required by you from the GP practice are provided.

  •  Where required, use their professional judgement, to work with relevant health and social care professionals to deliver a care package that meets your needs.
  • Ensure your physical and psychological needs are recognised and responded to by the relevant clinicians in the practice.

The role of the named GP will not:

  • Take on vicarious responsibility for the work of other doctors or health professionals.
  • Take on 24-hour responsibility for the patient, or have to change their working hours.
  • Imply personal availability for GPs throughout the working week.
  • Be the only GP or clinician who will provide care to that patient.

From April 2014, all GP practices are required to provide all their patients aged 75 and over with a named GP who will have overall responsibility for the care and support that our surgery provides to them.

All patients aged 75 and over at Woodlands Park Health Centre, will be provided with a named GP.

 The responsibilities of the named GP will be to:

  •  Take the lead responsibility for ensuring that all appropriate services required by you from the GP practice are provided.
  • Where required, use their professional judgement, to work with relevant health and social care professionals to deliver a care package that meets your needs.
  • Ensure your physical and psychological needs are recognised and responded to by the relevant clinicians in the practice 
  • Ensure you have access to a health check if requested. 
  • These responsibilities will be carried out within the opening hours of the surgery and do not change the way patients currently access care outside of these hours.

 What this will mean for you as a patient:

 You are unlikely to see any notable change in the way your care is delivered to you and you can continue to see any GP in the practice as you currently do.

 You do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please contact us on 0191 236 2366.

 


 
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