The practice are continuously listening to patient feedback to improve the services we offer. Please find below the results of Woodlands Park Health Centre's patient survey for 2014 and 2016.
Patient Survey Results 2016
On the whole, the staff at Woodlands Park Health Centre are extremely pleased to see that our services continue to improve.
Key Highlights are:
|Involving you in decisions about your care||43%||57%||Patients stating the Nurse was very good at giving them enough time|
|How helpful do you find the receptionists?||73%||83%||Patients who found receptionists very helpful|
|How long did you wait for your consultation to start?||Patients waiting 5 mins or less for their consultation increased by 8%|
Please see below the Patient Participation Group Annual Report which outlines planned improvements and changes based on your feedback.
Patient Participation Group Action Plan