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Noticeboard


We are delighted to welcome Dr Helen Whiteman to the practice as a GP partner. Dr Whiteman will be working with us 3 days per week.


Dr Tabitha Grainger will be joining the practice for 4 months from Aug 2018 on placement from Newcastle upon Tyne Hospital Trust.


Automated appointment booking system


Is now live [Option 1] on the menu system, which provides the option to book / cancel / amend appointments. To order repeat medication you will require a PIN, please contact reception to obtain, photo ID will need to be shown.


Medical advice at your fingertips for parents


Parents and carers can now find NHS advice at their fingertips to help them look after your children’s health  - for further information see link on website


Friends and Family Test


How likely are you to recommend Woodlands Park Health Centre to Friends and Family?


You can let us know by completing the Friends and Family survey option on the right hand side of the website, or by completing a feedback form in Reception

Practice Survey Reporting

 

The practice are continuously listening to patient feedback to improve the services we offer. Please find below the results of Woodlands Park Health Centre's patient survey for 2014 and 2016.

 

Patient Survey Results 2016

 

On the whole, the staff at Woodlands Park Health Centre are extremely pleased to see that our services continue to improve.

 

Key Highlights are:

Indicator

2014

2016

Area

Involving you in decisions about your care43%57%Patients stating the Nurse was very good at giving them enough time
How helpful do you find the receptionists?73%83%Patients who found receptionists very helpful
How long did you wait for your consultation to start?Patients waiting 5 mins or less for their consultation increased by 8%

 

Please see below the Patient Participation Group Annual Report which outlines planned improvements and changes based on your feedback. 

 

Patient Participation Group Action Plan



 
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