HOW TO OBTAIN MEDICINES URGENTLY
If you run out of your medicines during normal opening hours, please contact the Health Centre and we will endeavor to have your prescription ready that day.
Patients will generally need to collect the paper prescription from the Health Centre, in cases of housebound patients we will endeavor to fax the prescription to the chemist for delivery.
If you run out of your medicines outside normal opening hours and need some urgently, there are a few ways to get an emergency supply quickly, including if you’re away from home.
If you already have a prescription and urgently need the medicines, try the following steps:
If your local pharmacy is closed, use the link to find other nearby pharmacies and their opening hours. Some are open until midnight or later, even on public holidays.
Telephone 0191 2235783
Telephone 0191 213 0933
Kingston Park Centre
Telephone 0191 2715073
Telephone 0845 6779483
If you would prefer to speak to someone first, call NHS 111, they will also be able to look up an out-of-hours pharmacy or service in your area for you.
You can also use the service search to find your nearest Walk-In Centre, which can sometimes dispense medicines after a consultation.
If it is a real emergency and you’ve tried all of the above unsuccessfully, use the service search to find your nearest accident and emergency department
If you need non-prescription medicines, such as paracetamol or an antacid, and you can’t find an open pharmacy, the following places may stock a basic range of over the counter medicines and often have longer opening hours than high street pharmacies.
IF YOU DON’T HAVE A PRESCRIPTION
Tip: If you use prescription medicines, always keep a record of your current prescription medicines, as set out in your usual prescription form.
If you run out of prescription medicines and don’t have a prescription with you, you may be able to get an emergency supply without a prescription from a pharmacy. It’s a good idea to take along your medicine’s packaging with you, if you have kept it.
You’ll be interviewed by the pharmacist to find out:
Whether there is an immediate need for the medicine.
That it not practical to obtain a prescription in the circumstances without undue delay.
That the medicine has, on a previous occasion, been prescribed by a prescriber.
What dose of the medicine would be appropriate for the person to take.
The pharmacist will need to be assured of all these things before they supply a prescription-only medicine in an emergency, without a prescription. If he is not satisfied that the medicine and dose is appropriate for you, they may not supply the medicine.
A charge MAY BE made for the medicines supplied and the service provided. This may vary between pharmacies.
GPs and Walk-in Centres
If you run out of medicines while you’re away from home, you may be able to have a consultation with a local GP and get a prescription for a limited supply of medicines.
If you’re given a prescription, you’ll still need to find a pharmacy that’s open.
You can also go to an NHS walk-in centre. They may be able to organize a GP consultation. In some cases, they can give you medicine after you’ve seen a nurse.
Some walk-in centres are open from early morning to late evening, seven days a week, 365 days a year.
Last reviewed: 05/05/17
Next review due: 05/05/19