Due to the national situation with Coronavirus, the practice has moved to a triage system for same day urgent appointments. Calls will be will be answered by the reception team and passed to a clinician for assessment. We apologise for any inconvenience this may cause.
For routine appointments you will be asked question to determine your risk, these are based on the national NHS operating procedures.
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created a coronavirus questionnaire webpage that will advise what should be done based on particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
Please do not attend the practice if you have any of the symptoms below:
- Respiratory symptoms
- Shortness of breath
- Breathing difficulties
We offer a selection of appointment types to suit everyone:
Routine appointments - you can book in advance to see any of the healthcare team either in person at the suregry or over the telephone.
Urgent appointments - for problems that cannot wait until the next day
Telephone Consultations - If you need to discuss a problem with the doctor or practice nurse by telephone we are happy for you to do this. Appointments can be made in person at the surgery or by phoning 0191 236 2366. You will be called back as close to the arranged time as possible.
Please note the availability of any specific GP will be dependent on holidays and other commitments.
Late Appointments - Where possible, we offer pre-bookable late appointments after 5pm, which can be booked 7 days in advance.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.